Privacy Policy

1. Who We Are

Consultuence ("we", "our", "us") is a people consulting and HR technology firm headquartered in Bengaluru, Karnataka, India. We provide Fractional CHRO leadership, an AI HR Agent Suite, and people governance services to organisations across India and globally.

2. What Information We Collect

We collect information you provide directly to us, including:

• Contact and identity information: First name, last name, work email address, phone number
• Professional information: Company or organisation name, your role, organisation size
• Enquiry details: The nature of your enquiry and any other information you share via our forms
• Communication data: Records of correspondence via email, phone, or WhatsApp

We also collect technical data automatically: usage data (pages visited), device/browser data, and cookies.

3. How We Use Your Information

We use the information we collect to respond to enquiries, deliver our services, send relevant HR insights (with consent), improve our website, and comply with legal obligations.

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your data on the grounds of Consent, Contractual necessity, Legitimate interests, or Legal obligation.

5. How We Share Your Information

We do not sell, rent, or trade your personal data. We share only with essential service providers (processing data only on our behalf), professional advisors, or regulatory authorities where required by law.

6. Data Retention

• Enquiry data: Up to 2 years from last contact.
• Client engagement data: Up to 7 years post-engagement.
• Marketing communications: Until you unsubscribe.

7. Cookies

Our website uses essential cookies (for functionality) and analytics cookies (to understand traffic patterns). You can control these through your browser settings.

8. Data Security

We implement technical and organisational measures including secure hosting and encrypted communications to protect your data.

9. International Data Transfers

Our primary operations are in India. If you are located outside India, your data will be transferred to and processed in India with appropriate safeguards.

10. Your Rights

You may have the right to access, correct, delete, or port your data. To exercise these rights, email us at connect@consultuence.com. We will respond within 30 days.

11. Children's Privacy

Our services are intended for professionals. We do not knowingly collect data from individuals under 18.

12. Third-Party Links

This policy does not apply to third-party sites linked on our website (e.g., LinkedIn, WhatsApp).

13. Changes to This Policy

We update this policy periodically. The "Last updated" date at the top reflects the most recent version.

14. Contact Us